Good questions. Short answers.
Not here? Email us at support@impulse-apps.de.
Subscription and trial
How does the free trial work?
Your subscription starts with a free 3-day trial with 150 credits; you add a payment method for it. Nothing is charged until the trial ends. Cancel before, and you pay nothing.
Do I need an account?
No. After buying you get a license key. If you buy inside Docsi, he even unlocks himself – nothing to copy.
On how many devices can I use Docsi?
Plus covers 2 computers, Pro covers 3 – Windows and Mac mixed. Manage them in Docsi under Settings → Subscription.
Can I switch between Plus and Pro?
Yes, any time under Manage subscription. Stripe prorates the change.
How do I cancel?
Any time, effective at the end of your billing month – in the customer portal under Manage subscription, or without signing in via Cancel contracts here.
Docsi AI and credits
Which AI powers Docsi?
Docsi AI runs on Anthropic’s Claude models. If you prefer, you can connect an AI of your own in the settings instead – with your own key, or locally through Ollama.
What are credits?
Every AI task uses credits: short questions a few, big documents more. Docsi always shows how many you have left, and every billing month starts full again.
What happens when my credits run out?
The built-in AI pauses until your next billing month. Everything local keeps working. You can switch to Pro at any time or connect an AI of your own.
Do converting and merging cost credits?
No. Converting, merging and text recognition run locally and never cost credits.
Privacy
Which data leaves my computer?
Your files stay on your computer. Only when you start an AI task, the content it needs travels encrypted through our server to Anthropic’s Claude models. We do not store that content – only how many credits were used. Details on the AI & privacy page and in the privacy policy.
Is my data used to train AI?
No. Under Anthropic’s commercial terms, content sent through the API is not used to train Anthropic’s models.
Does Docsi work offline?
The local tools do. Docsi checks your subscription regularly and keeps working offline for up to 5 days. The AI needs a connection.
Technical
Which systems are supported?
Windows 10 and 11 (64-bit) and macOS 14 Sonoma or later on Macs with Apple silicon.
Which files can Docsi read?
PDF, Word, Excel, CSV and Markdown, as well as photos, screenshots and scanned pages – and whole windows from your browser or other apps.
Which files can Docsi create?
Designed PDFs, editable Word documents, Excel workbooks with native charts, and Markdown.
How do I get updates?
In Docsi under Settings → Updates. Updates are signed and checked before they install.
Ready for less busywork?
Try Docsi free for 3 days. Cancel before, and you pay nothing.